Job Opening for Technical Support Engineer – Laptop & Desktop

Need an Engineer for Laptop & Desktop, as we are the service provider for IT Infra and its solution-based at Bhubaneswar. Having the strength of 15+

Responsibilities and Duties

  • Desktops, Notebooks basic troubleshooting.
  • Operating System Installation, Support, Upgrade for Desktops, Notebooks,
  • Move/ Add/ Change/ Up-gradation/New Installation of Application Software and Hardware Support.
  • Hardware Experience in Laptop, Laptop Repair
  • Looking for Services engineer for laptop technician multiband.
  • Should have experience in Software Troubleshooting, Hardware.
  • L1, L2, L3 Repair knowledge for Different Laptops.
  • Will be handling service for laptop and desktop
  • Laptop All type of Laptop Accessories and Parts Change Like Laptop Screen, Internal Battery, Internal Keyboard, HDD, Hing, Back Panel, TouchPad, Top Panel, SSD install and Many More.
  • Assess hardware and software malfunctions by means of diagnostic tools and customer input.
  • Disassemble and reassemble machines to repair or replace worn or malfunctioning components and consumables
  • Drive to customer locations using a personal vehicle, managing your own daily route to arrive in a timely manner based on customer location and issue, and maintaining accurate time and mileage records
  • Provide excellent customer service, listening carefully to customer concerns and addressing issues until the customer is satisfied
  • Update and maintain assigned machines per manufacturer specifications
  • Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools
  • Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options
  • Candidate should have a decent communication
  • Male candidates are only preferred

Job Type: Full-time

Schedule: Day shift

Experience:

  • work: 2 years (Required)
  • total work: 2 years (Required)

Education:

  • Secondary(10th Pass) (Required)
Speak with the HR : +919776211296